Brackstone answers the calls, captures the enquiries, books the work and chases the follow-ups your team never gets back to.
A UK-tuned voice agent answers on the first ring, day or night, asks what your team would ask, and hands over cleanly when a person is needed.
Name, job, urgency and next step, already recorded.
Checked against who and what is actually free.
Quotes, callbacks and applicants followed up on a schedule, visible until closed.
Every call recorded, transcribed and summarised. Urgent items stay at the top until someone marks them handled.
Move the sliders to match a normal week. This is a rough estimate from your own numbers, not a promise.
Estimate: weekly enquiries × missed share × conversion × job value × 4.33 weeks. Your real figure depends on your trade and your callers.
Get the real number in a teardown →If work reaches you as an enquiry and leaves as a booked slot, the same four jobs apply.
Matches the right technician to the right job, holds the slot, and confirms it by text.
Books the viewing, holds the slot, and chases the applicant who never replied.
Answers while your hands are full, and books the callback before the lead goes cold.
Takes the hire enquiry, gets the dates down, and passes a clean booking to the desk.
Clinic, salon or kitchen? The label matters less than the pattern. Tell us what slips.
Local numbers, UK time, language tuned for UK callers.
Kept per business, deletion on request, retention you set.
Multi-factor sign-in, per-user accounts, audit trail.
Numbers, records and prompts are yours to take.
Anything that cannot clear the bar stays switched off and goes to a person. We would rather it say "I will get someone to call you back" than guess. Checks shown are illustrative of our internal simulated tests, not a measure of performance for any customer.
We will map where the work goes missing, show you what we would automate first, and say so plainly if we are not the right fit.